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Diversity and Equality of Services - page 1

Keywords: Diversity and Equality of Services

By crazy ;) on 24/04/2012

Level: BTEC National Diploma

Page Number: 1 of 2   pages: 1 2

Diversity and Equality of Services

All of the public services have policies that they have to follow within the services so no-one is discriminated by the 7 characteristics. The 7 characteristics are gender, gender realignment, race sex, age, disability, religion. The public services ensure that the work force is diverse. The policies that are enforced to ensure that all the workforces are diverse are:
- The equal opportunities policies
- Bullying and harassment policies
- Anti discriminatory policies
- Recording and monitoring equal opportunities data so that complaints are dealt with to reduce discrimination at work
- Grievance procedures

The equal opportunities policy. In terms of recruitment/ selection/ training/ promotion in a workforce this policy is put into place so that employees are treated the same and not discriminated if they have a disability for example. This gives everyone an equal opportunity.
The bullying and harassment policy allows every employee for any workforce to be treated with respect no matter what religion, ethnicity, gender, and race. This means that all workforces have put a stop to anti bullying and harassment because of the policy in place. This puts a relief on all employees so no one bullies each other whilst working so everyone is happy in at work and can do their work to full potential.
The anti-discriminatory policy is put in place so no one is singled out by the seven characteristics mentioned above. This stops discriminating others in a work force and helps give everyone an equal opportunity.
The Recording and monitoring of equal opportunities data policy shows proof to the public that the public services are doing the best possible for the communities, as the services are funded by public. When the public services gain complaints they have to follow a complaint procedure so that the complaints are dealt with professionally.
The grievance procedure is put into place so that employees can pass their concerns onto the employer of the workforces. This grievance policy puts less strain on the employees as they have the employer to talk to about diversity issues within the workforce.
Diversity issues
The public services will employ any person whether they have either one or more of the seven characteristics; but only if they are physically and mentally able to do the job applied for. The public services will help any persons with their needs, because of the policies above that need to be taken into effect. Some examples of how individuals could be

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Diversity and Equality of Services- page 1