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Gap Analysis Techniques in Training & Education to Assist ERP Implementations - page 3

Keywords: training needs analysis, education, erp, mrp ii,

By ozzy on 11/10/2006

Level: Master's degree (MA, MBA, MSc, MEng, MRes, MPhil etc)

Page Number: 3 of 3   pages: 1 2 3

Management are taking the project seriously
• Implementation is also about people
• Education & Training are budgeted for


Performing a gap analysis has a number of other important side effects.

It indicates that:

• management are taking the whole thing seriously and competently since they are measuring important requirements for implementation success.

• the implementation is about the people that make it work rather than just about the systems itself.

• if education and training requirements are not assessed then how can the associated costs be accurately budgeted for?


Logic Behind TENA
• People in companies operating MRP II / ERP are responsible for a set of tasks
• Each task is associated with a required knowledge / skills profile
• The required and actual knowledge / skills profiles of the person can be compared to determine their training requirements


People in manufacturing companies are responsible for the competent execution of a number of definable tasks or activities.



In order to perform their activities they need to have certain skills and knowledge. Comparing the required knowledge & skills profile for a particular task with the actual profiles of the person performing the task yields the person’s strengths and weaknesses. Using this type of gap analysis information it is possible to compile effective courses that can be delivered to those people who will actually benefit from them.


Conclusions
• Gap analysis increases education & training effectiveness and efficiency
• MAPS are forward thinking and have strong links with a top academic institution
• MAPS recognise the needs of their customer base and proactively seek ways to improve their product and service offerings

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Gap Analysis Techniques in Training & Education to Assist ERP Implementations- page 3