Gap Analysis Techniques in Training & Education to Assist ERP Implementations - page 3
Keywords: training needs analysis, education, erp, mrp ii,
By ozzy on 11/10/2006
Level: Master's degree (MA, MBA, MSc, MEng, MRes, MPhil etc)
Page Number: 3 of 3 pages: 1 2 3Management are taking the project seriously
Implementation is also about people
Education & Training are budgeted for
Performing a gap analysis has a number of other important side effects.
It indicates that:
management are taking the whole thing seriously and competently since they are measuring important requirements for implementation success.
the implementation is about the people that make it work rather than just about the systems itself.
if education and training requirements are not assessed then how can the associated costs be accurately budgeted for?
Logic Behind TENA
People in companies operating MRP II / ERP are responsible for a set of tasks
Each task is associated with a required knowledge / skills profile
The required and actual knowledge / skills profiles of the person can be compared to determine their training requirements
People in manufacturing companies are responsible for the competent execution of a number of definable tasks or activities.
In order to perform their activities they need to have certain skills and knowledge. Comparing the required knowledge & skills profile for a particular task with the actual profiles of the person performing the task yields the persons strengths and weaknesses. Using this type of gap analysis information it is possible to compile effective courses that can be delivered to those people who will actually benefit from them.
Conclusions
Gap analysis increases education & training effectiveness and efficiency
MAPS are forward thinking and have strong links with a top academic institution
MAPS recognise the needs of their customer base and proactively seek ways to improve their product and service offerings




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