Learship within public services - page 1
Keywords: leadership skills
By Gio on 05/03/2008
Level: BTEC National Diploma
Page Number: 1 of 4 pages: 1 2 3 4
In this task I will be focusing on leadership in the Public Services
Definition of Leadership
“A process in which leader and followers interact in a way that enables the leader to influence the actions of the followers in a non cohesive way, towards the achievement of certain aims or objectives.” Rollinson, Derek Organisation Behaviour and Analysis, Second Edition Financial Times (Prentice Hall 2002)
What makes a good leader?
I personally think the make up of a good leader includes the following qualities:
1) Good leaders know how to motivate the people that they lead. Not by sheer flattery or charisma… but through genuine inspiration and encouragement. They know how to boost morale and lift people’s spirits. They know how to see the best in everyone.
2) Good leaders know when to receive advice and when to make judgment calls. A leader who only makes autonomous decisions are not good leaders. A leader who only knows how to make decisions based on what people tell him/her are not good leaders either.
3) Good leaders are visionaries. They know how to create goals and to find ways in how to achieve them. They know how other leaders operate and do not always follow what everyone else is doing, just because they wish to be popular. They see things that many people may not see easily…
4) Good leaders know how to lead in good and bad times. A leader’s strength is tested in more ways than one. It’s as easy to shine when things are well, as when things aren’t as fine. By the same token, it’s not too hard to fail when things are bad, just as when things are good.
In all organisations there is some form of leadership present. The style of leadership which individuals take is personal to them and they will use their style to find ways for the organisation to achieve common goals.
On the next page I have produced a table showing a range of qualities that are needed by leaders in the public services this will help me understand why leadership qualities to a great extent are needed in our public services and how different leadership qualities can be used in different situations.
Qualities
Effective Communication -Communicates needs, instructions and decisions clearly. Adapts the style of communications to meet the need of the audience.
Police
Needs good verbal and written communication skills to work with the public examples of this
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