Learship within public services - page 3
Keywords: leadership skills
By Gio on 05/03/2008
Level: BTEC National Diploma
Page Number: 3 of 4 pages: 1 2 3 4
those who attempt to cover their emotions with bravado. A successful officer Richard Borrans states he got far in life because he has “moral courage and innate resilience”.
Ambulance
The ambulance crew have to always come across confident and reassuring during a crisis as well as doing this they have to operate if the injury is that severe.
Problem Solving
Gathers information from a range of sources to understand situations, whilst ensuring the information is reliable and accurate. Identifies risks and considers alternative course of action to make good decisions.
Police
Problem solving is an integral component of the philosophy of community policing. The problem solving approach is a methodical process for reducing the impact of crime and disorder problems in the community. A day to day example of police problem solving is suppose the police find them selves responding several times a day to calls from a neighbourhood near a local high school, where they need to disperse disorderly youths and stop acts of violence. Under the incident model police would dispatch an officer to the scene and he would then take action and file a report. In itself this will do little to resolve the long term problems. Using problem skills the police would collect additional information, they might survey residents, analyze the time of day when incidents occurred, examine the schools attendance regulations, assess the availability of after school activities or evaluate characteristics of the environment. Hopefully after all this research the problem is solved
Fire
Historically, the fire service is the great problem solver. Finding creative ways to address problems is common place in the modern fire service especially with the addition of the technical rescue and hazardous materials. Dealing with such emergency incidents is vital, but the fire service of today has an equally important role with the area of the community safety. We recognize that the best way to fight fires is to prevent them from ever happening. So one of the fire-fighters roles is to go out to the public and educate them on fire prevention they do these by going to expect buildings and examining the best escape routes, looking for hazards that may cause a fire to occur and check safety equipment such as fire alarms and how to evacuate the public.
Army
In the army problem solving is vital you are dealing with war and protecting your count. The ability to recognize and effectively solve
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